Process Infographic Post Type
As GBS Service Management Practices Manager at SLB, my objective is to improve the quality of services delivered by the GBS organization and enhance customer experience through a continuous improvement…
As HHO Cloud Operations Manager at Schlumberger, I oversaw the performance and support operations of our hybrid IT infrastructure (on-premises data centers, private clouds, and public clouds). I led the…
As an IT Process Manager at Schlumberger, I was accountable for the IT Incident, Problem, and Continuous Improvement Management processes at a global level. My main responsibilities included maintaining up-to-date…